
Arriving at Hospital
Your admission letter should tell you the date of your operation, what time to arrive, which ward or department to attend, the contact number for the hospital or ward, and the name of the consultant responsible for your care.
Most patients are asked to arrive several hours before the planned operation time. This gives the team enough time to complete safety checks, confirm your medical details and prepare you properly for surgery.
When you arrive
A member of the reception or nursing team will:
- Confirm your identity
- Check your admission details
- Give you an identity bracelet
- Ask about your medical history
- Confirm your allergies
- Review the operation you are having
- Check when you last ate and drank
- Confirm what medicines you have taken
You may be asked the same questions by several different members of staff. This is normal and is part of the hospital’s safety system.
Fasting and drinking
You must follow the fasting instructions given by your own hospital. Many hospitals ask patients to stop eating solid food around six hours before surgery and allow clear fluids until closer to the operation, but exact times vary.
- No food outside the time specified by the hospital
- No milky drinks outside the fasting instructions
- Do not chew gum or suck sweets if told not to
- Continue clear fluids only if your hospital has advised this
- Incorrect fasting may result in surgery being delayed or cancelled
What to bring
- Admission letter
- All regular medication in original packaging
- Medication list
- Glasses
- Hearing aids
- Walking aids if advised
- Phone and charger
- Loose clothing
- Supportive footwear
- Contact details for the person collecting you
The repeated questions are deliberate safety checks — not a sign that staff do not know who you are.
Why do I need to arrive so early?+
Because several safety checks, reviews and preparations must happen before surgery.
Can my family stay with me?+
This depends on local hospital policy. In many hospitals, relatives can stay for part of the admission period but may need to leave when you go to theatre.
What happens if I have eaten or drunk outside the fasting instructions?+
Tell the team immediately. Your operation may need to be delayed for safety.









